SAP Productivity Pak by RWD

BENEFITS

• SAP Productivity Pak gives your people the ability to work more productively and collaboratively than ever before.
• Helps reduce the cost of internal and external tech support.
• Helps provide your users with the knowledge, skills, and support they need to excel.
• Ensures that content providers can both quickly develop and distribute information more easily than ever.
• Helps create a collaborative partnership among end users, content authors, and training administrators.
• Helps reduce time-consuming classroom training, travel time, and related expenses, plus the lost productivity of having staff away from their desks.
  
  

PRICING AND IMPLEMENTATION

Please contact your SAP representative for further pricing information. You can purchase this solution directly from SAP. Request a call by clicking the "Contact Me" or "Buy" button above.

SAP Productivity Pak by RWD

FULL DESCRIPTION

When your end users are confident and competent with their SAP application, implementations go faster, the cost of ownership goes down, and your organization not only builds value more quickly, but also builds and sustains it for the long term.

SAP Productivity Pak by RWD (also known as RWD uPerform) helps you build end-user skills by letting your organization easily create and deploy context-sensitive job aids and simulations. All your content creators need do is run their SAP transaction: SAP Productivity Pak automatically records and clearly documents the process. In a single step, it creates help documents and the simulation.

Administrators can then deploy the unique output into context-sensitive online help materials that local users can access directly from their SAP software transaction screens. You can also print the materials for offline reference. This flexibility makes it ideal for documenting your business processes and building classroom materials.

Additionally, SAP Productivity Pak ‘s "rapid e-learning" functionality gives your subject matter experts the ability to create effective, professional looking tutorials without the extended learning curve associated with development tools.

CONTACT INFORMATION

SOFTWARE REQUIREMENT SPECIFIED BY PARTNER

SUPPORT

SAP Enterprise Support is delivered via specific components that are designed to address the increased needs of multifaceted systems - from design of support to ongoing support and upgradeability.

• Mission-Critical Support - Keeps core mission-critical applications running with continuous quality checks for technical risk analyses and continuous improvement, 24X7 access to SAP support advisory center with direct communications, leading-edge service-level agreements, and on-demand support integration to facilitate consistent collaboration among customers, partners and SAP.
  
• Global Support Backbone - Utilizing the enterprise edition of the SAP® Solution Manager application management solution, customers have all methodology processes and tools for quality management and integration validation. SAP Solution Manager facilitates support for distributed systems with functionality covering all key aspects of solution deployment, operation and continued improvement. As a centralized, robust solution, SAP Solution Manager combines tools, content and direct access to SAP and partners to increase the reliability of solutions and lower total cost of ownership.
  
• Run SAP Methodology - SAP's proven best-in-class operations methodology, Run SAP, is built upon SAP standards for solution operations, which help IT and business process experts harness their IT landscapes and better implement their SOA strategies. The new standards for solution operations are mapped out in the newest release of SAP Solution Manager. Via best practices, Run SAP structures and guides the implementation of these standards through a proven project management methodology.